Focus on Opportunities and Issues Which Have the Biggest Business Impact Your logistics operations personnel and your customers manage 100’s to 1,000’s of shipments every day. They need a system that enables them to focus on opportunities and issues with the largest business impact. With Blume’s management by exception, users are alerted when Blume detects potential opportunities and exceptions based on your defined business rules. You and your customers can also access a dashboard where you can view and manage opportunities, exceptions, and hot shipments.
Provide Visibility to Your Customers Blume gives you the ability to provide your customers visibility into their shipments. Your customers have access to the status of each of their shipments along with a dashboard displaying shipments with exceptions and a watchlist to track “HOT” shipments enabling you to significantly improve your customer service without adding staff.
“We partnered with Blume to create a customer platform that is powerful enough to deliver true end-to-end visibility, alerts, and deep analytics critical to maximizing business efficiency. In this unpredictable time, OL MOVE has functioned exactly as expected – a testament to Blume’s robust development and value as a reliable partner. The clear “First Mile/Last Mile” detail and shipment mapping have been key advantages as we work with customers to dynamically reroute and control cargo. We look forward to working together and growing our partnership.” Alan Baer, President of OL USA
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